Fourth and Hope Redesign

Role

UX/UI Designer

Timeline

October 2024 - March 2025

Team

2 PMs, 5 Designers

Skills

Client Relations, Branding, Responsive Design, Figma

Fourth and Hope Redesign

Role

UX/UI Designer

Timeline

October 2024 - March 2025

Team

2 PMs, 5 Designers

Skills

Client Relations, Branding,

Responsive Design, Figma

OVERVIEW

Fourth and Hope is a non-profit organization based in Woodland, California. For over 40 years, Fourth and Hope has provided services to the most vulnerable populations of Yolo County. They provide housing, meals, emergency shelter, and addiction recovery for those in need. Fourth and Hope is looking to give their website a refresh, with the aim of driving donations and increasing functionality.

OUR CHALLENGE

How might we streamline and improve site navigation, allowing users to easily contribute to and benefit from Fourth and Hope's services ?

How might we create a platform that allows guests to make the most out of their Picnic Day?

How might we create a platform that allows guests to make the most out of their Picnic Day?

OUR APPROACH


  1. Create clearer call-to-actions, such as donate and hiring

  2. Reduce overwhelming information on navigation and pages

  3. Improve site consistency across pages with a streamlined design system

  1. Create clearer call-to-actions, such as donate and hiring

  2. Reduce overwhelming information on navigation and pages

  3. Improve site consistency across pages with a streamlined design system

  1. Create clearer call-to-actions, such as donate and hiring

  2. Reduce overwhelming information on navigation and pages

  3. Improve site consistency across pages with a streamlined design system

In working with the client, we established critical needs and pain points. After an initial meeting with Fourth and Hope, we determined that our main goals were to:

UNDERSTANDING THE PROBLEM

ITERATION 1

ITERATION 1



After establishing client wants and needs, we examined the existing website to look for pain points on our own. We noted our observations and questions and found that overall site navigation was poor. Repeated elements, unorganized information, and lack of consistency contributed to a poor user experience.

After establishing client wants and needs, we examined the existing website to look for pain points on our own. We noted our observations and questions and found that overall site navigation was poor. Repeated elements, unorganized information, and lack of consistency contributed to a poor user experience.

After establishing client wants and needs, we examined the existing website to look for pain points on our own. We noted our observations and questions and found that overall site navigation was poor. Repeated elements, unorganized information, and lack of consistency contributed to a poor user experience.

WORKING TOWARDS A SOLUTION

A LOOK AT MY SKETCHES AND WIREFRAMES

A LOOK AT MY SKETCHES AND WIREFRAMES

In my sketches, I paid special attention to organization and call-to-actions. I wanted to make it very clear where users were supposed to look by limiting conflict through clear visual hierarchy. I used compartments to separate important sections, ensuring that information was well placed by drawing attention with shape.

After getting feedback on my initial designs, I moved to creating low and mid-fidelity mockups. I kept my general organization the same but added in more space for copy and images. I additionally payed more attention to the flow (top to bottom) of information and ensured it occurred in a logical order.

Between my first and second iteration of the home page design, I worked to improve the navigation of the quick access bar by changing the buttons to have better contrast and balance. Our group added a slideshow showcasing stories at the bottom of the page as well as several quick link sections so that site visitors could easily access any programs or resources they may need.

ITERATION 2

ITERATION 2

In the first section, I focused on:

  • Creating a clear visual indicator of donation amount, encouraging possible donors

  • Using bold buttons to improve navigation and avoid possible confusion

  • Answering possible donor questions to promote credibility

In the first section, I focused on:

  • Creating a clear visual indicator of donation amount

  • Using bold buttons to improve navigation

  • Answering possible donor questions to promote credibility

In the first section, I focused on:

  • Creating a clear visual indicator of donation amount

  • Using bold buttons to improve navigation

  • Answering possible donor questions to promote credibility

DONATE PAGE, SECTION 1

DONATE PAGE, SECTION 1

DONATE PAGE, SECTION 2

DONATE PAGE, SECTION 2

In the second section, I focused on:

  • Providing imagery to allow site visitors to see exactly who they are donating to

  • Adding a bold feature with numbers to engage possible donors with tangible results

  • Establishing a clear ethos with site visitors

In the second section, I focused on:

  • Providing imagery to allow site visitors to see exactly who they are donating to

  • Adding a bold feature with numbers to engage possible donors with tangible results

  • Establishing a clear ethos with site visitors

In the second section, I focused on:

  • Providing imagery to allow site visitors to see exactly who they are donating to

  • Adding a bold feature with numbers to engage possible donors with tangible results

  • Establishing a clear ethos with site visitors


A LOOK AT THE DONATE PAGE

For all of the pages, we used responsive design to ensure pages would remain viewable on mobile devices.

Our final designs took after the branding established by the client and our team. We chose a sans-serif font for its clarity and maintained the same basic color palette Fourth and Hope used. We created a design system consisting of font styles and components to be used consistently across pages.

Our final designs were presented to the clients and to our developer team, who brought our work to life!

FINAL HOME PAGE DESIGN

FINAL DONATE PAGE DESIGN

FINAL DESIGNS